auto service experts            13 MIDAS (6432)

About Us

Midas is a household name with over 30 years experience in the Australian Market. Initially establishing itself as an exhaust and muffler specialist, we’ve become the auto service experts specialising in car service, brakes, suspension and, yes of course, exhausts.

There are currently over 70 Midas Auto Service Expert centres across Australia, with a mix of company and franchise owned stores. We have an ambitious plan to grow our network across Australia and are continually on the lookout for exciting new locations.

Midas has one single goal. Everything we do must benefit the customer.

We recognise that to be truly successful we must strive for total customer satisfaction. The attainment of this goal and this goal alone, must therefore be the first and foremost commitment of every franchisee and employee in the entire organisation.

Midas operates as part of a community of customers, franchisees, employees and suppliers. We demand integrity throughout our organisation and we seek to work within that spirit, as well as within the letter of the law.

“Midas is a trusted brand, so we had credibility with our customer base right from the beginning. When people hear the name Midas, they know they can trust us.”    Denise - MIDAS Hobart Franchisee

We involve our partners in the running of the business because they’re integral to our organisation. In fact, we delegate authority to our employees to act and take decisions when servicing customers. We believe in complete transparency and honesty, at every touch point, so you’ll always know where you stand. It’s a promise we stand by. We’ve made it to our customers and we’ll also make that commitment to you. It’s an attitude that’ll take your store to the next level.

We encourage our employees to create an informal and enjoyable environment; this stimulates each individual to develop new ideas, which in turn improve the operation. Only through the endeavours of our franchisees and employees will Midas be the very best in its market. Both franchisees and employees alike can take great satisfaction from Midas' achievements and can be proud of the part they play in the company's success.

 

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