What To Look Out For Ahead Of Your Next Service
Published July 22nd, 2017
We have all heard our share of car servicing and repair horror stories, where people had to deal with unprofessional and even unethical practices. This in no way means that all car servicing businesses are dishonest, but like any industry, there are untrustworthy ones. Therefore, this begs the question, how do you find a mechanic that won’t let you down? To help answer the question, we’ve got some pointers for you to be aware of:
One of the first things you should look out for is the certification the mechanic, and the business has. Yes, these are not always indicators of quality, but if they are members of the local automobile associations, you can rest assured that their training is up to scratch. These associations, more often than not, have oversight regarding best practices and if all else fails, you will have someone to take your complaints to and someone that can act on them.
Make sure to research and read up on the reviews people post online about the business you want to use. It should give you a clear indication whether you can trust the business’ services. You can also ask around where your friends and family prefer to service their vehicles.
Will they show you the problem?
If you’ve already booked your car in for a particular repair, but the company phones you to tell you that additional repairs are needed, don’t just take them at their word. If possible, go back to the shop, and ask to be shown which parts will need servicing. If they refuse, can’t explain their reasoning or give excuses as to why they cannot show you the parts in questions, it’s definitely a good idea to go for a second opinion.
Trust the gut
You should always trust your gut instinct when choosing a car servicing business. If you get a weird vibe from the people helping you, or you just get a general feeling of unease, it’s probably a good idea to skip the place and save yourself the trouble of dealing with a bad service.
With more than 40 years experience in the car service industry, feel free to get in touch with us if you need more information about quality car servicing practices.